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1/25/2021
From February 1st, 2021, our Technical Support will work exclusively through the opening of electronic tickets.
From February 1, 2021, our Technical Support will work exclusively through the opening of electronic tickets.
The current service channels via phone, chat and e-mail support@novusautomation.com will be deactivated.
This new procedure aims to increase the efficiency and effectiveness of technical support.
When technical support is needed, we ask our customers to open a ticket through our website, as demonstrated in the video below:
We are continuously seeking to improve our service and this change in the operation of Technical Support goes in this direction.
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